EXPERIENCE MANAGEMENT (XM)

Improve Patient Experience and Drive Quality Outcomes

Real-time solutions deliver patient-centered care with customizable surveys and prescriptive feedback. Actionable insights boost loyalty, growth, and care outcomes.

Experience Management (XM) Solutions

Patient Experience (PX):

Gain real-time insights into patient perceptions with customizable surveys that help organizations improve satisfaction, loyalty, and care outcomes.

Employee Experience (EX):

Strengthen your workplace culture with tools that gather staff feedback, recognize outstanding performance, and improve employee satisfaction. 

Reputation Management:

Enhance your online reputation by automatically soliciting public reviews from your promoters, improving your brand, and attracting new patients.

Experience Management (XM) Insights:

BI and analytics unlock actionable insights from patient and staff data to identify trends, predict outcomes, and inform data-driven decisions.

Customers love our award-winning platform technology for its ease of use and robust capabilities

“With real-time feedback I address issues immediately, saving us a significant amount of time and improving our overall efficiency.”

“Our wait time was an issue, but we didn't know why. With Relias we identified the specific issue and decreased wait time by 2 hours.”

“It was obvious within the first week XM Insights is user-friendly, intuitive, and presents data clearly. The dashboards provide easy access to real-time data.”

- Freedom Roads

- Jane Pauley Center

- CAN Community Health

Get a demo and see the solution in action