For Urgent Care Practices

Driving Patient Satisfaction, Workforce Readiness, and Operational Efficiency

Whether you operate one urgent care or a growing multi-location group, Relias helps you standardize training, policies, and reporting across sites so you can stay compliant and deliver consistent care.

Standardize training and onboarding across all. of your locations.

Stay audit-ready with centralized compliance training and policy acknowledgements.

Improve visibility with incident tracking and follow-through across sites.

Capture real-time patient feedback to drive service recovery and protect reputation.

All-in-one training, compliance, and experience tools built for urgent care operations

Patient Experience

Learning & Training

Compliance Readiness

Employee Engagement

WHY RELIAS?

Build resilience in high-pressure urgent care settings

Keep your team compliant, confident, and connected, even when volume spikes or staffing changes. Relias simplifies operations so you can focus on fast, high-quality care.

Faster OnboardingQuickly train rotating or part-time staff with role-specific content.

Consistent CareReduce clinical variation with accredited CE and wound care modules.

Actionable InsightsTurn survey feedback into patient satisfaction and loyalty gains.

Simplified ComplianceAutomate training and policy tracking with centralized visibility.

Urgent care regulatory and compliance learning solutions

Compliance and Safety

Provider Compliance

Workforce Skills

Example Topics:

  • HIPAA
  • Bloodborne Pathogens and Sharps Precautions
  • Infection Control and Hand Hygiene
  • Workplace Violence

Example Topics:

  • Electronic Communication and Patient Portals
  • Basics of PPE
  • Emergency and Disaster Preparedness
  • Advancing Quality Improvement Methods

Example Topics:

  • Effective Teamwork
  • Self-Care Strategies for Frontline Professionals
  • Communicating Effectively
  • Problem Solving in the Workplace


GET STARTED

Patient feedback, service recovery, and reputation management

Resolve patient concerns fast and protect your practice’s reputation. Relias makes it simple to capture patient feedback, recover from service issues, and encourage positive online reviews.  

Capture and act on patient feedback to uncover trends and opportunities for improvement.
Resolve service issues quickly using structured workflows that support staff and reassure patients.
Protect and grow your reputation by automatically sending promoters to your online review sites.

What our customers say

“Sharing patient feedback across the organization raises performance standards and empowers our teams with real-time insights into patient experiences at every location." 

— Jack Bretcher, Chief Operating Officer, PartnerMD

“Relias is such an important training tool. The competency-based training allows us to track whether employees are learning and retaining information. If there are deficiencies, we can quickly identify them and correct them.”

— Employee Development Coordinator at Archway Station, Inc.

“Before Relias our policies were on paper, and making updates was a tedious process. Now, having all our policies digitized, easily accessible, and in one place has been a game-changer.”

— Bill Citino, MSW, LCSW, Executive Vice President of Clinical Services, Scranton Counseling Center

See how Relias can support your urgent care operations

Explore scalable compliance, clinical training, and patient experience tools tailored for high-volume care settings.

GET STARTED

Award-winning solutions by trusted experts

Top 100 Healthcare Technology Companies 2022
Top 100 Healthcare Technology Companies 2022
Top 100 Healthcare Technology Companies 2022
Top 100 Healthcare Technology Companies 2022
Top 100 Healthcare Technology Companies 2022

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